Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-alamo-heights-texas.primarycareaid.com (hereafter referred to as “our website,” “us,” or “we”). We are dedicated to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our online services, applications, and websites.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Processing Activities

This policy outlines our data handling processes when:

  • You register an account on our platform and use it as an authorized user.
  • You visit and interact with our websites, including browsing content and sharing feedback.
  • We communicate with you via email, calls, or text messages for promotional, transactional, or service-related purposes.

Personal Data Collection

We collect various categories of personal information to enhance your experience and provide tailored services:

Account Information:

  • User names or profile details you choose to share.
  • Contact information used for account registration (e.g., email, phone number).

Payment Information:

  • Details required for processing payments, such as credit/debit card numbers, expiration dates, and CVV codes.
  • Billing addresses associated with your transactions.

Financial Information:

  • Banking details or other financial records to facilitate transactions and services.

Purchase Information:

  • Records of products or services purchased through our platform, including quantities and transaction amounts.

Mobile Device Identifiers:

  • Unique device identifiers, advertising IDs, or similar data from your mobile devices when you use our mobile applications.

Location Data:

  • GPS coordinates or other location-based data when you access our services on a mobile device.

Feedback and Reviews:

  • Comments, suggestions, and reviews you submit to us regarding our products or services.

Social Media Information:

  • If you choose to log in using social media accounts, we may collect information from those platforms according to their privacy policies.

Product Interest:

  • Data about the products you view, search for, or express interest in on our website.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

  • Strictly Necessary: These ensure basic functions of our platform, such as session management and security.
  • Preference: Cookies that remember your preferences and settings to personalize your experience.
  • Analytics: Used for performance measurement and understanding user behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We adhere to data retention policies that balance legal requirements, business needs, and your privacy rights:

  • Personal Data is retained for as long as necessary for the fulfillment of the purposes it was collected for, after which it is securely deleted or anonymized.
  • We may retain certain data for longer periods if required by law or for legitimate business interests, such as fraud prevention or legal claims.

Security Measures

Implementing robust security measures is crucial to protecting your data:

  • We utilize encryption protocols and secure third-party processing services to safeguard your personal information during transmission and storage.
  • Access to sensitive data is restricted to authorized personnel who require it to perform specific jobs.

Children’s Privacy

We are committed to the privacy of children under 18 years old:

  • Our services are not intentionally targeted at children, and we do not knowingly collect personal information from minors.
  • If you believe we have collected data from a child without proper consent, please contact us immediately.

Your Data Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and its disclosure.
  • Rectification: Correct or update any incomplete or inaccurate data we maintain.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: Assert your right to be free from discriminatory practices based on certain personal characteristics.

To exercise these rights or have questions about your data, please contact our Privacy Team at privacy@home-care-services-for-seniors-alamo-heights-texas.primarycareaid.com or write to us at the provided address.

Changes to Policy

We may update this Privacy Policy from time to time:

  • Any modifications will be posted on our website, and we encourage you to review it periodically for changes.
  • Significant updates will include effective date changes to reflect when the revised policy takes effect.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us at:

  • Email: contact@home-care-services-for-seniors-alamo-heights-texas.primarycareaid.com
  • Postal Address: [Provide Physical Address]